Top 10

This is where we will be listing the Top 10 Issues we get questions about within our Customer Support Department.

1. How to Change Critical Fields

Critical Fields are any field that directly impacts depreciation, such as Property Type, Acquisition Value, and Depreciation Method.  Special consideration must be given to these fields since depreciation calculations must be reset.  This solution explains how to easily do that.

2. How to Report on a Past or Future Period

Often you may need to tie reports to a prior report or regenerate a past report.  FAS Asset Accounting offers a great deal of flexibility using these simple steps.

3. How to Download Updates

Staying current with your Sage FAS product is important because Tax laws and regulations change constantly.  Follow these steps to make sure your software is up to date with the latest regulations.

4. How to do a Custom Import

This solution will explain how to create assets within FAS Asset Accounting from a file (typically an Excel spreadsheet or csv file).   This can save you time and improve accuracy when adding assets for the first time or for your regular acquisitions.

5. Depreciation This Run is Too High

Depreciation this run is not meant to just be a monthly, quarterly, or period depreciation amount.  Instead it is simply the amount of depreciation between the last time depreciation was run and the current time.  Typically this field is used as a monthly figure and this solution will help you resolve most issues that you may have with the depreciation this run field being higher than expected.

6. How to Fully Depreciate an Under Depreciated Asset

If you are not currently using adjustments within FAS Asset Accounting you most likely have some assets that have not fully depreciated because of an untaken adjustment amount.  This solution will walk you through editing those assets to ensure that you are fully depreciating the asset.

7. How to Backup a Company

We all know it’s important to backup our systems regularly.  With the steps in this solution there is no reason to not have regular backup of your fixed asset data.

8. How to Restore a Company

This solution will walk you through the steps of restoring a company backup.

9. How to Create a Group

Groups will help you greatly save time within Sage FAS products.  Grouping will allow you to not only edit but also report on specific assets that meet select criteria.

10. How to Undo a Disposal

We all have made mistakes and Sage FAS will not hold it against you.  This solution will help you undo a disposal or transfer that was accidentally done.